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Delivery Information

Delivery

At Door Handle Company we carry stock of a wide range of products that will normally be delivered to you within 1-3 working days.

If your order is required urgently, please call our sales office on 01254 670087 (Monday to Friday) and we will endeavour to assist you.

Orders are despatched on weekdays (excluding bank holidays) and any orders placed over the weekend will be processed on the next available working day.

If delivery of your order is delayed, we will do our utmost to inform you as soon as possible. If an item(s) you have ordered is/are unavailable, we can assist you in purchasing an alternative or we can refund you accordingly.

Our Courier Service

All of our parcels are despatched using Parcelforce's expert network of drivers who offer a 1 hour text notification service to all customers prior to delivery.

Parcelforce will make every effort to deliver to the address on the parcel or to an appropriate neighbour. If nobody is available, the parcel will be taken to a nearby Post Office where it can be collected within 16 days, this provides a real alternative for those not at home to accept delivery.

Please note: We do not recommend booking any joiner/tradesperson to complete work that is dependent on our delivery until you have received and checked the products. We cannot be held responsible for any costs incurred.

Delivery Charges

Please see our delivery charges below:

  • Orders under £85.00 will be charged £6.95 for delivery - UK Mainland, Isle of Wight, Isle of Man, Scottish Islands & Highlands.
  • Orders going to Northern Ireland & Republic of Ireland will be charged £12.50 for delivery.
  • Orders going to the Channel Islands will be charged £20.00 for delivery.
  • Orders exceeding £85.00 will be sent free of charge *(This does not apply to Northern Ireland, Republic of Ireland & Channel Islands)*

*Delivery to International destinations is available upon request*

Please send an email to sales@doorhandlecompany.co.uk with your details attached – Minimum order value for international shipments is £25.00